The
Quick Start Program – A Guide for New PSS Users
The
Quick Start Program – A Guide for New PSS Users
Use the following questions to guide you, as you read through the course.
Click the go back button in your
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viewing a topic.
2. How should a resident log on?
4. How do I change supervising doctors?
5. Where do I go to change my password?
6. What is the quickest way to search for your patient?
7. How do you open a provider's Appointment Book?
8. How do I find a patient's appointments?
9. What is the quickest and easiest way to navigate through the Appointment Book?
10. How do I indicate that my patient has arrived (to their appointment) in PSS?
11. How do I print my appointment list for the day?
12. What is the purpose of the CPP?
13. How do you document allergies in PSS?
14. How do you create a progress note in PSS?
15. What must you do to finish a progress note?
16. What is a blue barred note?
17. What is the most common Stamp that is used?
19. What are some great shortcuts to use when viewing the Records Menu?
20. What is a Special Note used for?
21. What values can PSS graph?
22. What are the four options that you can use to address a letter?
23. After copying information into a patient chart, what do you have to remember to update?
24. What is the best workflow when sending a message to a colleague?
25. When you have something urgent to communicate, what is the best mode of communication?
26. What is the difference between a light yellow message and a bright yellow message?
27. What name format do you enter in the "To" field when creating a message?
30. How do you minimize messages, allowing you to handle them later?
31. What is the difference in functionality between the Quick Archive button and the Archive button?
32. What is the benefit in sending a message from a Progress Note?
33. What screen in PSS should be used to track all referrals in the Family Health Team?
34. When a referral is created in PSS, what three items are created?
35. What is the purpose of the Referral Tracking Tool?
36. What two main steps must you follow when creating a referral? (as well as many sub-steps)
38. When creating a referral, where can you add additional notes to the Pod secretary?
39. For Residents, where should you be sure to type your name, when filling out the referring letter?
40. What does a completed referral look like in the chart? What does clicking on the paper clip do?
41. What custom form do you use when making a referral internally in the Family Health Team?
42. How do you inform the FHT health professional or program of referral of the requested referral?
43. What labs and lab reports interface with PSS?
44. What does the Lab Posting Preview Screen contain?
45. What does an unposted lab result mean?
46. How do you acknowledge and post a lab result?
47. How can you determine if a lab result has been posted and acknowledged?
48. How often is everyone expected to review their lab results?
49. Why must you manually categorize some reports in PSS?
50. If you require advice from your supervisor, how should you contact them?
51. How should you contact a staff physician in an urgent scenario?
52. When should you log a progress note into a chart?
53. What does a lab result look like in the chart, when a resident has reviewed the lab result?
55. What two things should you be sure to do when covering a colleague during absences
56. Why is it important that we enter preventative screening results in PSS?
57. The Preventative Care button changes colours. What do the different colours signify?
58. What are the steps to follow when creating a Preventative Care entry?
59. How do you document a Preventative Care test refusal or change the test Criteria?
61. On the medication tree, what does black, red and green text mean?
62. What are medication tree best practices?
63. When prescribing a medication, why should you always select the More Details button?
64. When should you chose the Post Only option upon completion of filling out the Prescription screen?
65. What step should you never skip to prevent medication errors from happening?
67. Where should you enter LU codes on the Prescription screen?
68. What option should you use to document drugs that are ordered by outside specialists, into PSS?
70. How do you enter compounded products in the Prescription screen?
72. When the Interactions Warning screen appears, what are the three management options?
73. What comments will print out on the PSS prescription form?
74. What is the best practice in refilling a single medication?
75. Why is the Treatment History screen the best option for refilling multiple medications?
76. Why is the Discontinue and Replace option beneficial to use?
77. What changes can you make (and not make) on the Treatment Management screen?
78. Where is the easiest place to find a LU code in PSS?
79. When should you use the Instructions field on the PSS prescription form?
80. When should you use the Instructions for Pharmacy field on the PSS prescription form?
81. What is the purpose of the Auto Discontinue button?
82. On the Interactions Warnings screen, what does a red warning indicate?
83. How do non-medicinal interventions get ordered into PSS?
84. How are immunizations documented in PSS?
85. What is the name of the Custom Form used for documenting a TB test in PSS?
86. When the patient comes to have their TB test read, what action in PSS must you do?
87. How do you enter an immunization into PSS given by an external provider?
88. Where can you find patient handouts in PSS?
89. What are the common patient care documents that can be faxed from a patient's chart?
90. What is the acceptable way to renew a faxed prescription request?
91. For residents, how must you sign in to PSS to renew a faxed prescription request?
92. How do you manage a denied prescription renewal?
93. What must you do if you are covering for someone and need to renew a prescription on their behalf?
94. What are the 2 common methods of staff physician billing?
95. What sheet must a resident print for billing purposes?
97. What is the "Find" shortcut in PSS, which is used across all main PSS functionality menus?
99. What shortcut will reset the chart back to it's original format, if you have filtered the content?
100. What is the shortcut to show/hide the Table of Contents?
PSS Help
101. Where can you go to get help for PSS?
The Top Twelve Issues in PSS
102. What are the Top Twelve Issues in PSS?
Course Evaluation
103. Fill out the short course evaluation form! Please help us to continually improve!
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