Creating the Referral

Step 1:  Filling out the Pending Tests and Consults Screen

Step 2:  Completing the Referral (in the Patient’s Chart)

 

Step 1:  Filling out the Pending Tests and Consults Screen

1.    With the patient chart open, press CTRL + K.  Alternatively you can click on Data and
select Pending Test or Consult. The pending test or consult window opens.


2.    Click on the Consultations tab.

 

 

3.    Highlight the specialty from the list on the left with a single click.

·        Do not double-click or select enter after you make your selection, as this will close the
window and the referral will be missing the letter and the secretary’s message will not get sent.

In this example Cardiology is selected.

 

There are three options to enter information in the Consultation’s Name field:

Option 1:  By Consultant Name

Option 2:  By Specialty

Option 3:  By Urgency

4.    In this example we will make our selection by entering the specialty.  Type in the first few letters of the
desired specialty (“card” in this example) and press the tab key on the keyboard to open the Address Book.



5.    Select the appropriate choice from the address book and click the Select button.

 

6.    The Pending Tests and Consults screen appears, with the address and details of the consultant
in the Details section.

·        Here you can add any additional notes to the POD secretary.  For example, you may want to
communicate what tests/results that you would like to send to the specialist.



7.    Click the Create Letter button.

 

8.    Type your POD secretary’s initials to the Add with Message to field. 

·         All secretaries’ initials are prefixed with ‘a’ for administrative.

 

9.    Click on the Add with Message To:  button. This will save and send a message to the POD secretary
indicating that a referral letter has been created.

 

If only the Add button is selected, a message will not be sent to the POD secretary.  You will then
need to send a separate message indicating that a referral was created.

 

10.   Close the window by clicking on the Done button.


 

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Step 2:  Completing the Referral (in the Patient’s Chart)

After completing the Pending Tests and Consults window, the following 3 items will appear in the patient chart:

 

  Checking on the Referral Status: The green writing in the patient chart is the Referral Tracking Tool that  
indicates the status of the referral.  Double-clicking on the green text will open the Change Status window.
The POD secretary uses this window to manage referrals.

  The top portion of the (incomplete) consultant letter

  The message that the secretary receives, informing them of the referral (to handle)

 



The last task in requesting the referral is to complete filling out the consultant letter.

 

Complete the Consultant Letter

1.    Click on anywhere on the black writing of the letter salutation

 

 

This generates an additional menu choice called Letter on the menu bar.

 

2.    Click on the Letter button on the main menu.

 

3.    On the options that appear, click Show Letter View (or CTRL + \)


4.    The letter view appears. To complete the letter, click on Edit and then Insert Stamp.
(or CTRL + I)



In this example selecting, “referral-letterPod1

 

5.    Once the stamp has been inserted, an Input window will appear asking you to choose an addressee for this stamp.
Enter the appropriate name and click OK.

·         If you are a staff physician, this is your name

·         If you are a resident, this is your supervising physician’s name



6.    Select the appropriate addressee and click Select.

 

7.    Complete the filling out of the body of your letter.

 

·         Residents should be sure to type their name under the Resident’s Name field

8.    Upon completion, click Done at the bottom of the letter.