Page 9 - Bringing UHN into Focus - 2015-2016 Year in Review

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Learning from the experience of others has the launch of core safety training programs, which
informed UHN’s Caring Safely mandate. There’s an UHN staff will complete. Also, Healthcare
understanding that the path to becoming a High Performance Improvement, a company which has
Reliability Organization (HRO) committed to zero
preventable harm and recognizing we must all Not only does data show
anticipate problems and make the assumption that that our industry is on
failure will happen, is a long-term journey. So too is par with logging in terms
continuing to build a just culture free from “shame of staff injury rates, it
and blame” when it comes to mistakes. UHN is also makes sense that
embarking on a cultural transformation. if you want to eliminate
harm to patients then
Another key is recognizing the importance of you should also strive to
including the workplace in any safety transformation. make the workplace safe
Not only does data show that our industry is on par for all people.
with logging in terms of staff injury rates, it also
makes sense that if you want to eliminate harm to worked with dozens of other hospitals on safety
patients then you should also strive to make the transformation, will complete a detailed assessment
workplace safe for all people. capturing current state data that will inform the
overall implementation strategy.
A number of milestones have been marked over the Ultimately, it’s about creating safer work environments
past year. Core safety concepts have been adopted at for staff and safer care and service environments for
the UHN senior management and Board levels. A patients, contributing to optimal patient experience
Caring Safely Steering Committee has been created and outcomes.
with representation from across UHN, including
engaging Patient Partners. Six Hospital Acquired
Conditions (HACs) and three priority areas to reduce
workplace harm have been identified. Results from
last fall’s Speak Up for Safety survey are now being
shared. Safety huddles are happening at all UHN
hospitals and a new Caring Safely intranet site has
been launched as an important resource for staff.

The year ahead will feature more Caring Safely
developments. All of the work that’s been done on
developing an education curriculum will translate into

Year in Review 2015 – 2016 9