Page 12 - Bringing UHN into Focus - 2015-2016 Year in Review

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PATIENT EXPERIENCE

Team Engagement:
BTEAeMtEtNGeArGEuMEnNTderstanding of what
successful teams do well; ‘deep dive’
oITTnRANtShFOoRMsAeTIOwN ith low engagement

RESEARCH AND INNOVATION

MICHENER INTEGRATION

The individuals and teams leading the work on Team Engagement, including
members of the Senior Management Team, report into Dr. Charlie Chan, EVP
Clinical Programs, Quality & Safety, and Emma Pavlov, EVP Human Resources,
Organizational Development & Michener Operations. (Photos: UHN)

Everyone wants to have a job they love, one where intentional because we recognize that everyone at UHN
they enjoy coming in each day, feel valued in the work is part of a team no matter what they do. And, given
they do, and are part of a collaborative, respectful and that our most valuable assets are our people, our initial
engaged team environment. Across UHN, we are very focus is on workplace wellness, workplace safety and
fortunate to have many staff who say: “I love my work. I building capabilities and capacities in key roles in our
love my team.” organization such as our managers.

The goal is to expand the number of people at UHN Over the course of the past year,
who feel that way. One of the key ways we can do that we changed Staff Engagement to
is by better understanding what successful teams are Team Engagement. The move was
doing well. It’s also very helpful to further examine intentional because we recognize
those areas where we know we can – and must – do that everyone at UHN is part of a
things better. team no matter what they do.

Over the course of the past year, we changed Staff
Engagement to Team Engagement. The move was

12 Bringing UHN into Focus