Page 6 - Bringing UHN into Focus - 2015-2016 Year in Review

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Clinical Optimization:
Using moreCLINICAL OPTIMIZATION real-time, data-driven
approaches to manage what we do

CARING SAFELY

PATIENT EXPERIENCE

TEAM ENGAGEMENT

The individuals and teams leading the work on the Clinical Optimization initiative report to (L to R)
Dr. Charlie Chan, EVP Clinical Programs, Quality & Safety, Justine Jackson, EVP Business & Chief
Financial Officer, and Dr. Peter Pisters in his role as EVP Clinical Operations, (Interim). (Photos: UHN)

IT TRANSFORMATION

Healthcare is constantly evolving. Technology consider that in many cases we’re still operating
improves. Research leads to enhanced treatments. the organization using methods that hospitals have
used for decades. We’re employing tried-and-true
The demands ofRoEuSr EpAopRuClaHtioAnNanDd IfNiscNalOreVaAlitTieIOs N approaches such as Excel spreadsheets and pagers.
These things have worked very well in the past but
necessitate the development of new and more efficient going forward, as we strive to become more efficient,
ways of doing things. This is especially true at a place we will need to use more real-time, data-driven
as big and as complex as UHN. approaches to manage what we do.

A key part of thMisIeCvHolEutNioEnRisINacThiEeGviRngAoTpIeOraNtional We need to take lessons from other industries that are
managing complex operations. As one example, an
efficiencies through more sophisticated, data-driven airline flight operations centre employs sophisticated
management. This is at the heart of our focus at UHN algorithms that tell them exactly what they should be
on clinical optimization. doing when bad weather forces flight cancellations
in one area of the country and they’re looking
At UHN, we have some extraordinarily efficient at how best to manage their priorities – such as,
operations. This is particularly true when you inconveniencing the fewest number of passengers,
managing their fuel supplies, or minimizing the
We need to take lessons recovery time of their flight network.
from other industries that
are managing complex
operations.

6 Bringing UHN into Focus