Page 21 - Annual Report 2016-17
P. 21
PLACEMENT SUPERVISOR - MARY LOLLAR
Pictured Left to Right: Michelle Paul, Marisa Tinhela-Alves , Viya Kroustis, Mary Lollar, Irena Abramovich (not pictured: Heather Babb)
“My rst job was working for the Staff Resources to help our clinical “This has been a very positive
Veterinarian at University of Toronto coordinators manage weekly clinics. experience for the Division of
back in 1976 and I had no medical She informed me she was working with Respirology. Dr. John Granton,
secretarial experience. I will never student enrolled in Medical Of ce Head of the Division of
forget the rst letter I had to Administration (MOA) programs from Respirology, has embraced this
transcribe. I was a little confused various schools who do practicums partnership with Volunteer
because I could not understand what with us, learning how to work in clinics. Resources and welcomes these
“the youth in Asia” had to do with Not only do they gain valuable (MOA) students into the clinic.
animal research. However, I typed it up experience, but also they build their Both clinical coordinators,
and gave it to Dr. James Kenyon. I con dence, strengthen their Heather Babb, Michelle Paul and
heard this huge roar of laughter and he communication skills, improve their Irena Abramovich take the time
called me into his of ce. What I had administrative knowledge and enhance to teach, train, and give students
understood to be “youth in Asia” was their overall knowledge of healthcare. an experience I don’t think they
the word “euthanasia “and honestly I would get elsewhere.
did not know what that meant either! However, this means that someone has As a result of this learning
We both laughed. Dr. Kenyan actually to take time to train and teach. Many experience we are happy to
kept that letter, framed it, and put it on of our clinical coordinators are report several MOA volunteers
his wall. So many different things could extremely busy working for multiple have been hired at UHN and in
have happened on that rst day of physicians who have 2-3 clinics a week, clinics in the Toronto community.”
work, but instead he made me feel which means that you are busy non-
comfortable and told me I made his day. stop ve days a week preparing and
managing these clinics. I rmly believe 8 -Mary Lollar
That rst relationship set the tone for that if you take on the responsibility of 812volunteers
how I wanted to be treated - with one of these students you need to be
respect. How you treat a new prepared to take the time to train them gave hours in
employee or volunteer at the start of in how to organize and manage a clinic, 2016/17
the relationship sets the tone. A few deal with staff and patients. Patience
years ago, I reached out to Rita Samaha and respect are very important Page 19
in Volunteer Resources, to ask if our qualities to possess when training and
division could utilize Volunteer teaching."
