Page 12 - New Employee Booklet - Portrait
P. 12
Patient Perspective –engage patients and
families as partners
Approach – Demonstrate positive intent
Respect – Be respectful in interactions
Transitions – Ensure seamless care across
the patient journey
Navigate – way-finding and care journey
Empathy – be empathetic in interactions
Relationship - build and sustain
collaborative relationships
Service – promote a culture of service
excellence