Page 4 - Sharpening the Focus at UHN

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A year of sharpening focus, defining

purpose and living values

Emma Pavlov, Executive
Vice-President Human

Dr. Peter Pisters, President and CEO, Resources and Organizational
is the Executive Lead on Purpose, Development, and Michener
Values & Principles, and Strategy. Operations, is an Executive
(Photo: UHN Visual Services) Lead on Caring Safely, Team
Engagement and Michener
Integration. (Photo: UHN
Visual Services)

UHN is on a journey of renewal, leveraging our past through excellence in care, discovery and learning.” We are all working to make the PVP statements an At UHN, our people are our greatest asset and we
successes to establish the foundational supports for It’s a statement that exemplifies what we do now but integral part of our daily lives at UHN. It articulates want a high-quality work environment for our team.
a new strategic plan that will enable us to sustain the will last for generations as our cornerstone. why all of us come to work each day – whatever our Team Engagement in 2016-17 saw an enhancement
excellence we have achieved in our everyday work and The renewed PVP was made public at the end of job. The values of safety, compassion, teamwork, of the culture of engagement through coaching,

define where we are going tomorrow. November at seven events held at all sites, which integrity and stewardship resonate personally with providing feedback and skills building. In response to
Vital work on this journey was completed in 2016-17. included speeches by UHN Patient Partners and our staff. The primary value – “The needs of patients what we heard in the Employee Engagement Survey,

Building on our refreshed management and board President and CEO Dr. Peter Pisters amid a festive come first,” – strikes a chord because it’s not only the Unleashing Peak Performance (UPP), UHN’s new
structure, and the eight Areas of Focus that were atmosphere of cake, pop-up photo booths and life-size underpinning for our organization-wide strategy, performance management system, was launched.
established in 2015-16, we collectively created our cardboard cutouts of our community members. decision-making and resource allocation, but also We are also continuing to develop a safer, stronger
Purpose, Values & Principles (PVP). These statements gives voice to the reason most of our staff chose workplace through the implementation of our Caring

are the reflection of a tremendous commitment on UHN’s PVP is designed to careers in healthcare – to make a positive difference in Safely Workplace strategy; and, addressing barriers to
behalf of the entire UHN organization and provide the lives of patients. staff engagement and refreshing the way we identify
us with the foundation on which we will build our anchor the organization Along with our PVP, the other Areas of Focus anchor and develop leaders within the organization.
Strategic Plan over the first seven months of 2017-18. in core values and create our everyday work as we strive together to transform

UHN’s PVP is designed to anchor the organization in lives and communities with every interaction. We These values resonate
core values and create a strong values-based, patient- a strong values-based, had a number of key accomplishments in these other personally with our staff.

centred culture. The PVP process helped us define patient-centred culture. areas, which are fundamental on our journey of
our purpose – “Transforming lives and communities renewal.

4 Sharpening the Focus at UHN Year in Review 2016 – 2017 5