Page 13 - Annual Report 2016-17

PURPOSE, VALUES AND PRINCIPLES

UHN launched its Purpose, Values and Principles
(PVP) in December 2016. Our purpose is to
transform lives and communities through excellence
in care, discovery and learning.
Volunteers enhance the patient experience by being
present in the clinics, bedside, and throughout the
hospital, assisting patients, family members, visitors
and staff, which in turn aids in making sure our most
important value is met – to make the needs of the
patient come rst.
We promote safety by ensuring all new and current
volunteers are trained fully in their role prior to
starting their placement. We show compassion
through the many volunteers who assist patients
daily on the units and throughout the clinics. We are
committed to teamwork by helping UHN staff
supervisors make the best possible patient
experience through our volunteering opportunities.

We show integrity by being respectful and
responsible during our shifts, and we practice
stewardship by working ef ciently and effectively in
all we do.

Wig Salon
Specialists Laurie
Tucker and Sherry
Sadeghi striking a
pose in support of

their favourite
values during the

PVP launch at
Princess Margaret

Pictured, volunteer Michael Harding was turned in to a life-size
version of himself to promote the PVPs during launch week.
Program Coordinator Rita Samaha, and HR Interns Dunja
Ilic and Tom Kituku are pictured “lea ng” their mark on
the PVP board at the Toronto General Hospital launch.

Page 11