Page 34 - UHN Year In Review 2014-15: Patients As Partners In Care

Human Resources

‘We want every person at UHN
to feel valued and respected’

Staff from across UHN urge their colleagues to “skill up, stand up and speak up”
for respect and civility in the workplace. (Video: UHNToronto YouTube)

UHN is committed to building Civility Campaign continued to Since the Respect and Civility
compassionate, caring and evolve with the introduction of campaign began, more than 150
collaborative work environments a video urging everyone to “skill sessions have been presented to
where team members feel safe and up, stand up and speak up,” new 3500 staff and physicians. Response
supported to provide optimal service resources and a blog telling stories to the first year of the campaign has
and care to UHN’s patients and their about civility and respect. been very positive and employees
caregivers. The Respect & Civility@ have asked that UHN continue its
Work Campaign is a new initiative “We want every person at UHN to focus on building respect and civility.
to further strengthen UHN’s positive feel valued and respected,” says
workplace culture. Emma Pavlov, Senior Vice-President UHN CEO Dr. Peter Pisters is
of Human Resources at UHN. “This supporting the campaign, noting,
The campaign began with the is why we must continue on this “a civil and respectful work
launch of rounds and education for journey — until we are all working environment is one of the key
leaders and employees, along with in the most respectful and inclusive conditions for safe,
an Intranet hub with resources. workplace environment in patient-centred care.”
healthcare.”
A year later, UHN’s Respect and

34 Patients as Partners in Care