Page 18 - Sharpening the Focus at UHN
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        First wheelchair accessible garden                                                                                         Re-imagining outpatient care to fit


        blossoms at Bickle                                                                                                         patient needs
                                                                                                                                                   PURPOSE, VALUES AND PRINCIPLES



                       Toronto Rehab is painting the hospital   workshop led by Ayal Dinner, Executive Director at                                A patient with diabetes arrives at the   It’s an inefficient way of getting patients to the
                       green this summer with UHN’s first       Greenest City, and Arlene Hazzan Green, Co-Owner                                  Toronto Western Hospital (TWH)           specialist they need.
                       wheelchair accessible garden at Bickle   & Operator, The Backyard Urban Farm Company.                                      CLINICAL OPTIMIZATION                    That’s why the TWH GIM team has reimagined
                                                                                                                                                  Emergency Department feeling
                       Centre for Complex Continuing Care.       “This has been a great team-building exercise,” says                             unwell. Something is wrong with the      how they deliver care – setting up new clinics and

        Toronto Rehab’s Bickle Green Team received funding      Paula Cripps-McMartin, Clinical Director, Bickle                                  person’s blood sugar levels and          reorganizing current ones to fit patient needs, keeping
        from TD Friends of the Environment to start a           Centre. “We’re working together to create something                kidney function.                                        patients out of the hospital and, for those who do need
                                                                                                                                                    CARING SAFELY
        collaborative effort involving staff, patients and the   new, learn from each other, and have some fun while               After being assessed by Emergency staff, the patient    to be admitted, getting them discharged sooner.
        Parkdale community organization Greenest City, to       we’re doing it.”                                                   is stable and can probably go home safely after being   “Over 90 per cent of patients who come to the
        create a 1,200-square-foot community garden located     According to a recent UHN survey, 98 per cent of staff             given some medication, but will need a follow-up        Emergency Department and are referred to GIM get
        in the heart of Bickle Centre’s property.               indicated environmental protection was important to                appointment with a specialist within the next few days   admitted, and we were also aware of a high number
                                                                                                                                                   PATIENT EXPERIENCE
        The six plant beds are elevated, enabling a wheelchair   them.                                                             – something that the Emergency Department isn’t         of patients being admitted for only 24 hours,” says
        accessible, inclusive gardening experience for all      Bickle’s garden project aims to promote these values               equipped to arrange.                                    Dr. Tom MacMillan, Staff Physician, GIM.
        patients and staff to enjoy.                            and increase environmental accountability through                  As a precaution, the patient gets admitted to hospital   “Taken together this indicated to us that our team

        A group of green thumbs at Bickle, including            local food production, water conservation, waste                   and referred to the General Internal Medicine (GIM)     needed to come up with a better system to assess and
                                                                                                                                                   TEAM ENGAGEMENT
        staff from recreational therapy, speech language        reduction, and educating the community on the role                 unit. On the one hand, this is a guaranteed way to      follow up with these patients as well as keep them out
        pathology, nursing, clinical nutrition, spiritual care,   of urban gardens for environmental protection.                   ensure the patient will see a specialist, but on the other   of the hospital.”
        volunteer resources, maintenance, management and                                                                           the person ends up staying overnight at the hospital.
        administration, gathered in summer for a planting                       Link to full story: click here.                                                                                           Link to full story: click here.

                                                                                                                                                    IT TRANSFORMATION                              Also Making News
                                                                        Also Making News





                                                                                                                                                    RESEARCH AND INNOVATION
                                                                                                                                                                                                         Seventeen safety achievement
                                                                           Peter Munk Cardiac Centre                                                                                                     badges earned in program’s
                                                                           aiming to understand the patient                                                                                              first year
                                                                           experience in real time

                                                                                                                                                   MICHENER INTEGRATION                                  Research team discovers
                                                                           The ultimate assist: one hockey                                                                                               biomarkers that cause spine
                                                                           parent donates liver to another                                                                                               osteoarthritis


                                                                           Diversity initiative at UHN works to                                                                                          Early intervention in psychosis
                                                                           promote awareness and inclusion                                                                                               program helps patients lead
                                                                                                                                Dr. Tom MacMillan (L) and GIM resident Dr. Kevin Venus go over patient
       Over summer, the Bickle Gardening Group gathered for a planting workshop                                                 referrals before starting their day in the GIM clinics. TWH GIM has restructured   full lives
       led by Parkdale community organization, Greenest City. Richard Khoo,                                                     its outpatient care to ensure patients receive the care they need without being
       Clinical Project Lead, Bickle Redevelopment (left) and Klara Siber-Simic,                                                admitted to the hospital (Photo: UHN)
       Spiritual Care Practitioner, enjoyed the sunshine and soil. (Photo: UHN)


     18                                                                                        Sharpening the Focus at UHN     Year in Review 2016 – 2017                                                                                       19 19
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