Page 17 - UHN Year In Review 2014-15: Patients As Partners In Care
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Karen educates TGH clinical staff on    medical imaging has a face. She’s         so we can make more informed
identifying the best scan for patients  become a welcomed — and critical          decisions when prioritizing scans and
and properly prepping them for          — component to bridging the gap           addressing our patients’ needs.”
medical imaging procedures. She         in the JDMI’s patient care process.
also sharpens her detective skills to                                             Implementing this role is only the
make informed decisions: if a scan is   “Until now, we haven’t been able          beginning of a long line of plans
requested incorrectly or there’s an     to speak with our referring TGH           for the JDMI. The Program aims to
urgent request to treat a patient, she  clinicians to understand their            create more roles like Karen’s in the
investigates further to analyze the     patients’ context — this was an           future to support its greater vision
patient’s situation and act             important missing component               of “Exceptional Quality, Exceptional
accordingly.                            when triaging a patient,” says            Care.”
                                        Paul Cornacchione, Clinical Director,
Karen’s daily interaction with other    JDMI. “Karen’s role allows us to see            Link to full story: click here.
hospital areas helps ensure that        the greater hospital landscape,

Highlights

Mom, triathlete back on her feet after clot retrieval procedure
Macy Mills suffered an ischemic stroke and was successfully treated with stent
thrombectomy — an alternative treatment to the traditional clot-busting drug
IV TPA — by the JDMI’s Dr. Richard Farb, Interventional Neuroradiologist.
Today, Macy, a mother of three young boys, continues to live life to the
fullest and has resumed training for her next race, an Olympic distance
triathlon. click here

Coral RIS go-live launch                                                          Macy Mills was on her way to pick up her
In 2014, the JDMI’s Informatics team implemented their own internally             three boys from school when she felt her body
developed Radiology Information System (RIS), interfacing with 15 different       go numb and lost control of her car. She was
systems including UHN, Mount Sinai Hospital and Women’s College Hospital’s        suffering from a stroke. (Photo: Macy Mills)
Hospital Information Systems. With its launch, hospital staff have secure
access (through Coral Viewer) to three million patients, five million visits and
six million orders and reports, going as far back as 10 years.

Got an imaging question, give us a call
Since its launch in 2014, the JDMI’s Medical Imaging Call Centre (MICC) has been delivering service to JDMI radiologists
and staff as well as callers from other program areas at UHN. The number of services offered at the MICC has grown
gradually. With hopes of improving the quality service they provide to its callers, in January, 2015 the team revised its
technical infrastructure allowing for more effective documentation and performance tracking, increased its size and
began operating longer hours.

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