Courage Lives Here
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A Year in Review 2012 – 2013: Corporate Support
Human Resources
VIDEO:
Paulina Bleah and her passion for nursing
Faces of UHN:
Watch the inspiring story of Paulina Bleah, a nurse at Toronto General Hospital.
Hear about her harrowing journey from the violent civil war in Liberia to discovering her passion
and calling as a nurse.
(Video: UHN)
RELATED VIDEOS: Faces of UHN
Emerging Leaders Program
Designed to help identify, develop and profile employees aspiring to leadership roles, this
emerging program has provided opportunities for 50 employees to develop leadership skills and
test their interest in taking on a greater leadership role within the hospital. The program included
a combination of formal learning sessions, networking opportunities with senior leaders and on
the job activities.
Employee Engagement Survey
UHN implemented a new survey to measure employee engagement. It compared UHN to top
employers in a wide range of industries. UHN achieved an employee engagement score of 58
per cent, which is in the moderate engagement range. Our goal is to increase this score into the
high engagement range
(
65 per cent plus) in the next survey. The survey highlighted areas
where UHN excels, including teamwork, inspiring a sense of accomplishment, reputation and
exemplifying corporate social responsibility. Areas of opportunities included enhancing career
development process and tools, better managing performance and simplifying work processes.
Building the desired culture
UHN continues to focus on building an inclusive, respectful and healthy workplace environment.
Tools to assist employees and managers in recognizing and addressing mental health issues have
been developed. A survey and focus groups were conducted to better understand what additional
actions are needed to address behaviours inconsistent with our Code of Conduct. Mediation
services were introduced to help individuals constructively resolve conflict, and nearly 200 leaders
participated in educational workshops focused on addressing issues of incivility in the workplace.
Highlights
Human Resources at UHN
Human Resources develops and continuously improves systems and programs that differentiate UHN
and enable us to attract, engage, develop and retain talented people to achieve UHN’s vision and
strategic priorities.
Our vision is to create a place where people can achieve remarkable results. We focus on building
a workplace culture that is honest, respectful, caring and inclusive for every member of the community.
We encourage the health, wellness and career aspirations of our people while celebrating innovation
and courage.
