Visit Creation

 

Covered in this topic:

Visit Type Definitions

Visit Status Definitions

 

 

A patient is registered only once (i.e. one MRN only), but a visit is created each time the patient comes to the hospital for an appointment.

 

To access the Visit Creation links:

 

1.   Visit the Reg/ADT tab under EPR’s Main Desktop (Reg/ADT stands for Registration/Admission, Discharge, and Transfer).

 

Note: EPR options and location of options may vary dependent on your role and/or type of EPR access.

 

 

Acute Care Registrars

 

Toronto Rehab Registrars

 
You will see two banners: Registration Acute and Registration Rehab.
Reg ADT Banners
 
You will see various registration options under the Registration Processing banner.
Registration Processing banner

 

 

Visit Type Definitions

 

The following are detailed descriptions of common visit types:

 

In addition to the above selections, you may see some additional options attached, such as No Launch and No Physician. Please disregard if your patients have already been registered, as those functionalities are specific to Registration.

 

Searching for Your Patient

 

2.   Upon selecting an option on the Reg/ADT tab, the next screen will prompt you to Enter patient ID. (Note: For our example, we will be creating a Clinic Visit).

 

      Best practice: (when relevant), first search for the Ontario Health Card number by inserting an O in front of the number in the Transaction Line and click OK. If there is no match found, then search by the patient’s last name, first name.

 

3.   Assuming your patient has already been registered, he/she should come up in your search. Clicking on your patient’s name should bring you to their Visit History screen. For our example below, and under Cnt (count), our patient had 6 visits to the UHN hospital. If no visits are listed, it means the patient has had no visits at UHN yet.

 

4.   Choose Add A New Visit.

 

Note: The visit creation screen/form may slightly differ in title and fields to be completed. Nevertheless, completion of the forms follows the same process.

Add a New Visit button

 

5.   This next screen is where you would complete all details to create the new visit. (Reminder: Darkened field numbers indicate mandatory information, however, you should try to input as much information you have on hand as long as it is accurate). This following example is for an Ambulatory Clinic Visit.

Ambulatory Care Encounter screen

This is a description list of some fields you may encounter, depending on the visit type:

 

Field

Description

Pre-admit Date/Time

Date and time to when the visit was put into pre-admit status.

Visit Date/Time

Use the format ddmmyy.

**

Visit Number

EPR auto-generates this number upon visit creation.

Patient Type

 

Type of patient for this visit.

Patient Type Options

Visit Location

The clinic/unit patient is visiting.  (Note: The Expand button at bottom right will provide a list of clinics available at UHN).

Diagnosis

The primary diagnosis of patient during this visit.

Attending Physician

 

You would have to enter in the Attending physician’s name to search and select the appropriate one.  Note: This should always be a UHN physician.

 

Program

(Applicable to Toronto Rehab only)

Stream

(Applicable to Toronto Rehab only)

Sub-Stream

(Applicable to Toronto Rehab only)

Referring Provider

The Referring Provider may receive notifications from EPR, if their name is properly added. Choose Add to search and select the appropriate Referring Provider (physician, Nurse Practitioner, etc.  Note: This may or may not be a UHN provider.

Institution From

If applicable, you would select the institution from where the patient is from.

WSIB

If applicable, you would indicate ‘Yes’ if this is a WSIB claim.  (Mostly applicable to TW or TR patients).

**

Health Eqty

Health Equity Questionnaire (field not applicable)

**

Date H Eq

Qs asked?

Date questionnaire completed (field not applicable)

OHIP Verification

 

This field directly communicates to the Ministry of Health for Ontario Health Card Validation (HCV).  During visit creation, you may keep this field empty and refer to when activating a visit.

 

Insurance/

Payor

Ensure the payor information for this visit is included by: deleting or inserting in the appropriate item.

Comment

If applicable, any pertinent information not captured anywhere else in the EPR should be included here for Finance team to review (especially for non-Ontario Health Card patients).

Telehealth Video Conference?

Indicate if this is a Telehealth visit.

Oncology Diagnostic Code

(Applicable to Princess Margaret only)

Appointment Type

 

Nature of patient’s visit.

Clinic Appointments Options

Brought in By

Select option best describing who/how patient came with.

Presenting Complaint

Select as many present symptoms/complaints you see/hear of patient.

Notify GP?

Indicate if Primary Care Provider needs to be notified.

Bed Ctrl Srv

Indicate the bed type for this patient (Inpatient).

Emerg Phys on Duty

 

You would have to enter in the Physician on Duty’s name to search and select the appropriate one. Note: This should always be a UHN physician.

 

Remove from Directory

Select the Privacy level required for this patient during their stay at the hospital and this visit.

Comment

 

Enter in any additional comments good to note for Finance or anyone else that may be of relevance, and if the information is not indicated anywhere else on the EPR. (The field is not available on all Visit types.)

 

 

6.   Upon completion of all (mandatory) fields, EPR will prompt you to Accept to save.

 

7.   EPR will auto-generate a visit number for you.

Visit Number

8.   If the patient is not right in front of you, do not activate the visit when prompted. Saving it without activating will simply create a pended visit for activation later.

 

9.   Click (Y) Yes if you need to print reports.

 

Visit Status Definitions

 

The table below provides descriptions of visit statuses:

Pre-Admit An activated pre-admit visit for the purpose of administering tests prior to the actual visit date
Pended Future visit (not activated)
Active Current Visit
No Show Patient missed appointment - no notice given
Cancelled Patient contacted hospital to cancel appointment
Discharged Discharged Visit
Closed The visit can no longer be edited

 

The visit status may be viewed on either the Visit History screen or in the Patient Banner on the Patient Desktop.

 

On the Visit History screen, the Status column indicates the visit status for each visit.

Status column

 

On the Patient Banner, the visit status is displayed beside Location. Active visits display the patient's location.

Patient Banner: Location field

 

Note: Active visits display the patient's location.

Patient Banner - Location field

For more information on Visit Creation see the Patient Registration Resource Centre page on the UHN Intranet.

 

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