Page 14 - Report to Our Community 2018/19
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Unleash the power
of technology and
innovation.
myUHN Patient Portal reaches
latest registration milestone
Secure website empowers patients to be partners in care
In April 2019, myUHN Patient Portal hit its latest
milestone – 75,000 registered patients.
myUHN is a secure website that makes
appointments, test results, pathology and diagnostic
imaging reports and clinic notes available to
patients in real-time. It allows patients to share
their information with caregivers or family doctor,
empowering them to become partners in care.
myUHN also includes patient education
resource links, to help patients and caregivers
better understand health information. myUHN
demonstrates the organization’s Purpose, Values and Leukemia & Lymphoma Society of Canada, and
Principles in action, exemplifying how the needs of many more – as a way to engage patients and provide
patients always come first.
a seamless quality of care between UHN and our
community health partners.
Since its inception, myUHN has been about
teamwork; the portal was designed and built Continuous feedback has played an important role
in-house by UHN Digital, in collaboration with in making myUHN work for patients and staff.
patients, caregivers and staff. Patients said they Bringing patients, caregivers, and staff together
wanted real-time access to their health records and often to foster collaboration, identify patient needs
information. Their view was that having immediate and priorities, explore challenges and solutions and
access to results would reduce anxiety, give them time make joint decisions has been an important part of
to process the information and prepare questions in myUHN’s success.
advance of appointments.
This past winter, the myUHN Patient Portal team
“Our patients are people who are invested in their completed a benefits evaluation. Nearly 10,000
own health,” says Dr. Joy Richards, Vice-President
of Patient Experience and Chief Health Professions. responses were received from patients, who reported:
“They want their information so they can have more 94 per cent improved management of care
meaningful conversations with their care team in
order to make more informed decisions.” 93 per cent improved communication
92 per cent better able to make decisions
In addition, myUHN is promoted by several
community organizations – St. Hilda’s Senior Care
Community, West Neighbourhood House, the READ MORE
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