Page 26 - Bringing UHN into Focus - 2015-2016 Year in Review
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How Transcription Services saved seven
feet of paper perPURPOSE, VALUES AND monthPRINCIPLES
When Transcription Services clerical documented in patients’ records. But, as they
discovered, it also has the potential to produce a large
sCtaLfIfNmIeCmAbLerOs MPTarIMia SIZojAoTr,IDOoNreen paper trail.
Committed to improving the completion, quality, and
Knott, and Adem Hussen began each delivery of Discharge Summaries, UHN launched the
day at work last fall, they were faced Quality Improvement Plan (QIP) Discharge Summary
with huge stacks of paper. Rolled up project. It’s led to Transcription Services reducing
over the course of each month, a wall of paper literally seven feet of paper, or 16,000 reports per month.
Spread out over the next year, that’s a minimum of 84
stood between theCmARanINdGa mSAoFreEeLfYficient use of their feet of paper saved.
“We no longer have to sort through large amounts of
time. paper reports, only to end up discarding them as the
provider recipient was listed as ‘None’ or ‘Unknown,’”
Clerical staff at UHN’s Health Records and says Doreen.
Transcription Services department – such as Maria, “Optimizing the use of the team’s time has been
Doreen and AdemPA- TalIoEnNgTwiEthXtPhEeiRrIcEoNlleCaEgues and extremely beneficial,” she says.
volunteers, manually sort, process, and mail out
Discharge Summaries and other patient reports to Link to full story: click here.
primary care providers and referring physicians on a
daily basis. Also Making News
TEAM ENGAGEMENT
This is a necessary step for reports that have
inaccurate or missing recipient contact information
IT TRANSFORMATION
RESEARCH AND INNOVATION
MICHENER INTEGRATION UHN ready for the many languages
of the Games
Doreen Knott, Adem Hussen, and Maria Sojor from Transcription Services
demonstrate the seven feet of paper saved each month. (Photo: UHN) Program helps breast cancer
patients return to daily lives
Older patients benefit from lung
transplant as much as younger ones
26 Bringing UHN into Focus
