Page 3 - UHN Year In Review 2014-15: Patients As Partners In Care

Message from the CEO & Board Chair

The theme of this year’s Annual Report –
Patients as Partners in Care – is our description
of how a patient should feel while receiving
treatment at University Health Network. We
want every patient to feel comfortable and
confident in discussing their condition and
options with members of the health care
team. And, we want all members of the health
care team focused on understanding what is
important to the patient throughout their care
in the hospital. It is a long way from the days
when patients were told what was going to
happen and expected to follow directions and
light years ahead of the time when patients
sometimes weren’t told what was happening
because it was felt that it would be too
distressing.

In reading the stories of care from the past year,

we see many examples of this approach to Dr. Peter Pisters, President and CEO, and John Mulvihill,
patients and family members and we can also Chair of the Board of Trustees.* (Photo: PhotoGraphics UHN)
see how much change can be accomplished

by involving people in their care and listening

to what is important to them. We are pleased to share these stories with you in the Annual Report and

want to thank everyone at UHN for their commitment to our patients. We also want to thank the patients

who have come forward and shared their stories with us. It is this generosity which allows everyone to fully

understand what a difference we can make in people’s lives.

Dr. Peter Pisters John Mulvihill
President and CEO Chair
University Health Network University Health Network

Year in Review 2014 – 2015 3